General Terms and Conditions

1. Contracting Party and Scope of Application

The contracting party is the non-profit, registered association tanzhaus nrw e. V., Erkrather Straße 30, 40233 Düsseldorf.

These General Terms and Conditions (GTC) govern the legal relationship between the association tanzhaus nrw e. V. (hereinafter “tanzhaus nrw”) and participants or prospective participants in courses, workshops, professional training sessions, open studios, further training events and projects (hereinafter collectively “courses”).

The GTC form an integral part of every contract concluded between tanzhaus nrw and the participants.

2. Conclusion of Contract

All announcements made by tanzhaus nrw on the internet, on notice boards, in leaflets or similar media are non-binding and do not constitute an offer to enter into a contract.

Registration for courses takes place exclusively online via the tanzhaus nrw website. The ‘Courses & Workshops’ section can be found under the ‘Academy’ menu item. After selecting a course, registrants are automatically redirected to the booking system via the “Book” button and guided through the input form. In the penultimate step, the entries can be checked and corrected if necessary. By clicking the “Book now (subject to charge)” button, registrants submit a binding offer to conclude a contract.

The automated confirmation of receipt by email merely confirms that the registration has been received. Only the booking confirmation by email constitutes acceptance of the offer by tanzhaus nrw and leads to the conditional conclusion of the contract.

The conclusion of the contract is subject to the condition that the respective minimum number of participants is reached, suitable instructors are available and capacity limits are not exceeded. Early registration is recommended.

Registrants are bound to their offer for a period of 14 days from the date of its receipt by tanzhaus nrw, unless tanzhaus nrw has previously accepted or rejected it.

Registration by minors requires the consent of their legal guardian.

3. Right of withdrawal

Pursuant to Section 312g(2)(9) of the German Civil Code (BGB), there is no right of withdrawal for contracts for the provision of services relating to leisure activities, provided that the contract specifies a specific date or period for the provision of the service.

4. Course fees and discounts

Information on course fees can be found in the current tanzhaus nrw programmes. The relevant discount conditions are specified in the individual course descriptions.

Upon application at the time of registration, tanzhaus nrw grants discounts on course fees for:

•           Students up to the age of 27,

•    Participants with a Düsselpass,

•    Frequent bookers in accordance with the separately stated conditions,

•    Siblings taking courses from the Teens & Kids programme in the same quarter,

•    Justified and substantiated comparable individual cases at our discretion.

The relevant supporting documents (e.g. certificate of enrolment, student ID card, identity card, Düsselpass) must be uploaded when registering for the course. If the application for a discount is made only after booking, or if the supporting documents are not available at the time of booking, tanzhaus nrw is entitled to charge the course fee without a discount.

5. Payment, due date of the course fee and late payment

The course fee is due upon conclusion of the contract and must be paid by bank transfer within seven working days of receipt of the invoice, quoting the invoice number.

The date of receipt of payment in the following account shall determine whether the payment has been made on time:

Account holder: tanzhaus nrw e. V.

Bank: Stadtsparkasse Düsseldorf

IBAN: DE11 3005 0110 0044 0147 36

BIC: DUSSDEDDXXX

The reference must consist exclusively of the invoice number stated on the invoice. Otherwise, it will not be possible to clearly identify the payment.

6. Non-attendance

Failure to attend courses, individual course sessions or workshops does not exempt you from the obligation to pay.

7. Cancellation, cancellation due to insufficient numbers, withdrawal and termination by tanzhaus nrw

tanzhaus nrw is entitled to cancel announced courses due to failure to reach the minimum number of participants and to withdraw from the contract before the course begins or to terminate the contract after the course has begun.

Furthermore, tanzhaus nrw may cancel courses for important reasons beyond its control (e.g. course leader’s absence due to illness or force majeure). This applies to both full courses and individual course sessions. Cancelled course sessions may be rescheduled; there is no entitlement to an alternative date.

Participants will be informed of cancellations or changes immediately in writing, by email or by telephone. It is the responsibility of the participants to ensure they can be contacted.

Course fees already paid will be refunded; in the event of cancellation after the course has started, the refund will be pro-rata, taking into account the course sessions already held. Further claims are excluded.

8. Running of courses and workshops

tanzhaus nrw is entitled to determine the timing and staffing of courses. There is no entitlement to the running of a specific course if changes are necessary for reasons beyond tanzhaus nrw’s control (e.g. illness or unavailability of the course leader).

Changes to course times will be communicated in good time, where possible.

tanzhaus nrw is entitled to make participation in courses subject to personal and/or objective requirements.

9. Health

By booking, participants or their legal representatives declare that there are no health concerns preventing participation. Participants undertake to cease participation immediately or not to commence it should any health complaints arise. Participation is at the participant’s own risk. Participants must inform tanzhaus nrw immediately of any health risks.

10. Changes to participants’ details

Any changes to contract-relevant details (name, address, email address, etc.) must be notified to tanzhaus nrw immediately in writing, either by email to akademie@tanzhaus-nrw.de or by post to tanzhaus nrw e. V., Erkrather Straße 30, 40233 Düsseldorf.

Any costs arising from a failure to provide such notification shall be borne by the participants.

11. House Rules and Regulations

The house and fire safety regulations displayed at tanzhaus nrw apply. Staff and authorised persons exercise the right to enforce these rules; their instructions must be followed. In the event of breaches, tanzhaus nrw may exclude participants from further attendance. The entitlement to the full course fee remains unaffected by this.

Accompanying persons who are not taking part in the course, as well as animals, are not permitted.

12. Termination for cause

tanzhaus nrw may terminate the contract for cause in accordance with Section 314 of the German Civil Code (BGB). Causes for termination include, in particular:

•    persistent behaviour contrary to the spirit of the community despite a warning,

•    insults directed at tutors, participants or staff,

•           discrimination on grounds of race or ethnic origin, gender, religion or belief, disability, age or sexual identity,

•    abuse of events for party political or ideological purposes,

•    serious breaches of the house rules or fire safety regulations.

Instead of termination, exclusion from individual event sessions may be imposed; the entitlement to remuneration remains.

13. Set-off

Set-off against claims by tanzhaus nrw is only permitted if the counterclaim is undisputed, has been legally established or has been acknowledged. This restriction does not apply if the counterclaim put forward for set-off arises from a claim that would also give rise to a right of retention.

14. Data Protection

Personal data collected in connection with the conclusion of the contract shall be processed in accordance with Article 6(1)(b) of the GDPR and used exclusively for administrative and billing purposes. Participants have the right to access, rectify or block their data.

15. Liability for damages and reimbursement of expenses

The liability of tanzhaus nrw, its legal representatives and vicarious agents is limited – regardless of the legal basis – to cases of intent and gross negligence.

In cases of simple negligence, tanzhaus nrw shall be liable, subject to statutory limitations of liability, only:

•    for damage resulting from injury to life, limb or health,

•    for damage resulting from the breach of material contractual obligations. Material contractual obligations are those whose fulfilment is essential for the proper performance of the contract and on whose observance the contracting party may regularly rely.

In these cases, liability is limited to the foreseeable, typically occurring damage.

The limitations of liability also apply in favour of third parties and in the event of breaches of duty by persons for whose fault tanzhaus nrw is liable under statutory provisions.

Claims for reimbursement of expenses by participants are excluded, insofar as there is no claim for damages in lieu of performance under the above provisions.

16. Consumer dispute resolution

The European Commission discontinued the Online Dispute Resolution (ODR) platform on 20 July 2025.

tanzhaus nrw does not participate in dispute resolution proceedings before a consumer arbitration board.

The European Commission provides information on options for out-of-court dispute resolution in consumer matters at the following link:

https://consumer-redress.ec.europa.eu/

17. Entry into force, place of performance, choice of law

These General Terms and Conditions shall enter into force upon publication on 27 April 2026 and shall replace all previously applicable provisions.

The place of performance for all obligations arising from this contractual relationship is Düsseldorf.

The law of the Federal Republic of Germany applies. The application of mandatory consumer protection provisions of the country in which the participant has their habitual residence remains unaffected.